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Café Operations Manager

2 months ago


Vancouver, British Columbia, Canada PALLET COFFEE ROASTERS BROADWAY INC. Full time
About the Role

We are seeking a highly skilled and experienced Café Manager to join our team at PALLET COFFEE ROASTERS BROADWAY INC. As a key member of our management team, you will be responsible for the overall operation of our café, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Staff Management: Recruit, train, and supervise a team of staff to ensure that they are equipped to provide excellent customer service and maintain high standards of quality and cleanliness.
  • Operations: Determine the type of services to be offered and implement operational procedures to ensure that our café runs efficiently and effectively.
  • Inventory Management: Organize and maintain inventory levels to ensure that we have the necessary supplies to meet customer demand.
  • Customer Service: Provide exceptional customer service, addressing customer complaints and concerns in a professional and courteous manner.
  • Health and Safety: Ensure that our café complies with all health and safety regulations, maintaining a clean and safe environment for our customers and staff.
  • Suppliers: Negotiate arrangements with suppliers for food and other supplies, ensuring that we receive the best possible quality and value.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years
  • Language: English
  • Work Hours: 30 to 40 hours per week