Field Service Technician

4 days ago

Toronto, Ontario, Canada Crestline Coach Ltd Full time
Job Title: Field Service Specialist

Crestline Coach Ltd is seeking a skilled Field Service Specialist to join our team. As a key member of our service team, you will be responsible for providing exceptional on-site service and repair solutions for a diverse range of vehicles.

Key Responsibilities:
  • Deliver comprehensive on-site service and repair solutions for a diverse range of vehicles, focusing on efficiency, cost-effectiveness, and quality.
  • Engage with customers to provide timely service quotes and follow-ups, ensuring a seamless service experience.
  • Collaborate with cross-functional teams, including Warranty Administration, to document service issues and facilitate warranty cost recovery.
  • Contribute to the development and refinement of service protocols, aligning with business objectives and customer needs.
Qualifications:
  • A High School diploma or equivalent, with a focus on mechanical service and repair fields.
  • A valid Driver's License and a commendable driving record.
  • 3-5 years of experience in a customer service-oriented role within the mechanical service industry.
  • Proficiency in automotive mechanical and electrical systems, with the ability to interpret blueprints, system schematics, and technical manuals.
  • Computer literacy, particularly in Microsoft Office, and familiarity with Learning Management Systems (LMS) and e-learning platforms.
Why Choose Crestline Coach Ltd?

Crestline Coach Ltd takes pride in a strong company culture that embodies excellence, integrity, trust, and innovation. We offer a competitive salary with bonus earning potential, including a recruitment referral bonus. Our benefits package includes health benefits, a group registered retirement savings plan, and career path and career longevity support through approved professional development opportunities and cost reimbursement.

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