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Retail Sales Leadership Position

2 months ago

Ottawa, Ontario, Canada Tapestry Full time
Job Summary

We are seeking a highly skilled Retail Sales Manager to lead our team in delivering exceptional service and driving business results at Tapestry.

Key Responsibilities
  • Client & Service Expert:
    - Collaborate with Store Manager on business initiatives
    - Train associates on sales techniques and product knowledge
    - Provide coaching to ensure top-notch customer service
  • Leadership Presence:
    - Achieve personal sales goals
    - Educate team on sales plans and drive performance
    - Maintain high service standards for customers
  • Building Brand Equity:
    - Communicate brand identity to team and customers
    - Uphold brand standards in store presentation
  • Operational Excellence:
    - Oversee store opening/closing procedures
    - Manage POS transactions and inventory functions
    - Adhere to loss prevention policies
Qualifications

Education & Experience Required:
- 2-3 years' experience in luxury retail
- College degree preferred

Skills and Abilities Required:
- Strong communication skills
- Detail-oriented and proactive
- Ability to multitask and prioritize

Physical Requirements:

  • Flexible schedule including weekends and evenings
  • Ability to stand for extended periods
  • Able to lift up to 40 pounds and climb ladders

Competencies:
- Drive for Results, Customer Focus, Creativity, Interpersonal Savvy, Learning on the Fly, Perseverance, Dealing with Ambiguity

Our Commitment:
Tapestry, Inc. is an equal opportunity employer, dedicated to hiring and developing top talent based on qualifications. We value diversity and inclusion in all aspects of our business.