Current jobs related to Lead Technical Specialist - Vancouver, British Columbia - Encore
-
Technical Support Specialist
1 month ago
Vancouver, British Columbia, Canada KNG Technical Inc. Full timeJob Title: Technical Support SpecialistAt KNG Technical Inc., we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing rapid response recovery and technical service to our customers.Key Responsibilities:Execute rapid response recovery to minimize device downtime...
-
Technical Support Specialist
1 month ago
Vancouver, British Columbia, Canada KNG Technical Inc. Full timeJob Title: Technical Support SpecialistAt KNG Technical Inc., we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing rapid response recovery and technical service to our customers.Key Responsibilities:Execute rapid response recovery to minimize device downtime...
-
Technical Support Specialist
2 months ago
Vancouver, British Columbia, Canada KNG Technical Inc. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at KNG Technical Inc. as a Device Recovery Expert. This role is responsible for delivering exceptional technical service to our customers, ensuring minimal device downtime and resolving issues efficiently.Key ResponsibilitiesDevice Recovery and Support: Execute rapid...
-
Technical Support Specialist
2 months ago
Vancouver, British Columbia, Canada KNG Technical Inc. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at KNG Technical Inc. as a Device Recovery Expert. This role is responsible for delivering exceptional technical service to our customers, ensuring minimal device downtime and resolving issues efficiently.Key ResponsibilitiesDevice Recovery and Support: Execute rapid...
-
Technical Specialist
3 weeks ago
Vancouver, British Columbia, Canada Technical Staffing Resources Full timeJob Opportunity: Rotating Equipment Technical Advisor (Steam Turbines)Technical Staffing Resources, the in-house agency and master vendor for KBR, is seeking a skilled Rotating Equipment Technical Advisor (Steam Turbines) for a 12+ month contract based in Leatherhead.Key Responsibilities:Act as a package engineer for a steam turbine.Experience of steam...
-
Technical Specialist
3 weeks ago
Vancouver, British Columbia, Canada Technical Staffing Resources Full timeJob Opportunity: Rotating Equipment Technical Advisor (Steam Turbines)Technical Staffing Resources, the in-house agency and master vendor for KBR, is seeking a skilled Rotating Equipment Technical Advisor (Steam Turbines) for a 12+ month contract based in Leatherhead.Key Responsibilities:Act as a package engineer for a steam turbine.Experience of steam...
-
Clinical Applications Specialist
1 month ago
Vancouver, British Columbia, Canada KNG Technical Inc. Full timeJob Title: Clinical Applications SpecialistAt KNG Technical Inc., we are seeking a highly skilled Clinical Applications Specialist to join our team. As a key member of our organization, you will be responsible for ensuring total customer satisfaction within our installed base.Key Responsibilities:Perform instrument installations, validations/verifications,...
-
Clinical Applications Specialist
1 month ago
Vancouver, British Columbia, Canada KNG Technical Inc. Full timeJob Title: Clinical Applications SpecialistAt KNG Technical Inc., we are seeking a highly skilled Clinical Applications Specialist to join our team. As a key member of our organization, you will be responsible for ensuring total customer satisfaction within our installed base.Key Responsibilities:Perform instrument installations, validations/verifications,...
-
Technical Support Specialist
4 weeks ago
Vancouver, British Columbia, Canada NPCSandman Hotel Group Full timeJob Title: Technical Support Specialist - Information TechnologyWe are seeking a highly skilled Technical Support Specialist to join our team at NPC/Sandman Hotel Group. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Provide technical support and...
-
Technical Support Specialist
4 weeks ago
Vancouver, British Columbia, Canada NPCSandman Hotel Group Full timeJob Title: Technical Support Specialist - Information TechnologyWe are seeking a highly skilled Technical Support Specialist to join our team at NPC/Sandman Hotel Group. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Provide technical support and...
-
Technical Support Specialist
3 weeks ago
Vancouver, British Columbia, Canada NPCSandman Hotel Group Full timeJob Title: Technical Support Specialist - Information TechnologyWe are seeking a highly skilled Technical Support Specialist to join our team at NPC/Sandman Hotel Group. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Provide technical support and...
-
Technical Support Specialist
3 weeks ago
Vancouver, British Columbia, Canada NPCSandman Hotel Group Full timeJob Title: Technical Support Specialist - Information TechnologyWe are seeking a highly skilled Technical Support Specialist to join our team at NPC/Sandman Hotel Group. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Provide technical support and...
-
Web Development Specialist
1 week ago
Vancouver, British Columbia, Canada Ignite Technical Resources Full timeJob DescriptionWe are seeking a skilled Web Development Specialist to join our team at Ignite Technical Resources. The ideal candidate will have a strong background in designing, developing, and implementing information systems business solutions.Key ResponsibilitiesDesign and develop information systems business solutions using a variety of software and...
-
Technical Specialist
1 week ago
Vancouver, British Columbia, Canada Alstom Full timeAt Alstom, we're committed to creating a sustainable future for transportation. As a Technical Specialist, you'll play a crucial role in ensuring the availability of our products at customer sites. Your technical expertise will be invaluable in providing support to subcontractors, warranty teams, and project members.Main Responsibilities:Carry out...
-
Web Development Specialist
1 month ago
Vancouver, British Columbia, Canada Ignite Technical Resources Full timeJob DescriptionWe are seeking a skilled Web Development Specialist to join our team at Ignite Technical Resources. As a key member of our team, you will be responsible for designing, developing, and implementing information systems business solutions.Key ResponsibilitiesDesign and develop websites using a variety of graphics, database, animation, and other...
-
Web Development Specialist
1 month ago
Vancouver, British Columbia, Canada Ignite Technical Resources Full timeJob DescriptionWe are seeking a skilled Web Development Specialist to join our team at Ignite Technical Resources. As a key member of our team, you will be responsible for designing, developing, and implementing information systems business solutions.Key ResponsibilitiesDesign and develop websites using a variety of graphics, database, animation, and other...
-
Web Development Specialist
1 month ago
Vancouver, British Columbia, Canada Ignite Technical Resources Full timeJob DescriptionWe are seeking a skilled Web Development Specialist to join our team at Ignite Technical Resources. As a key member of our team, you will be responsible for designing, developing, and implementing information systems business solutions.Key ResponsibilitiesDesign and develop websites using a variety of graphics, database, animation, and other...
-
Web Development Specialist
1 month ago
Vancouver, British Columbia, Canada Ignite Technical Resources Full timeJob DescriptionWe are seeking a skilled Web Development Specialist to join our team at Ignite Technical Resources. As a key member of our team, you will be responsible for designing, developing, and implementing information systems business solutions.Key ResponsibilitiesDesign and develop websites using a variety of graphics, database, animation, and other...
-
Web Development Specialist
1 month ago
Vancouver, British Columbia, Canada Ignite Technical Resources Full timeJob DescriptionWe are seeking a skilled Web Development Specialist to join our team at Ignite Technical Resources. As a key member of our team, you will be responsible for designing, developing, and implementing information systems business solutions.Key ResponsibilitiesDesign and develop websites using a variety of graphics, database, animation, and other...
-
Web Development Specialist
1 month ago
Vancouver, British Columbia, Canada Ignite Technical Resources Full timeJob DescriptionWe are seeking a skilled Web Development Specialist to join our team at Ignite Technical Resources. As a key member of our team, you will be responsible for designing, developing, and implementing information systems business solutions.Key ResponsibilitiesDesign and develop websites using a variety of graphics, database, animation, and other...
Lead Technical Specialist
2 months ago
Job Details
Description
Position Overview
The Senior Technical Lead serves as a pivotal technical operator, primarily engaged in managing smaller general sessions or providing support for larger events. This role acts as a crucial link between the technical lead and the technical specialist, reporting directly to an Operations Manager, Operations Director, or Director of Event Technology.
Key Responsibilities
Equipment Operation
• Guarantees the seamless execution of events through precise and timely setup, operation, and dismantling of sophisticated audiovisual equipment as outlined in the technical qualifications section.
• Diagnoses technical challenges and resolves issues promptly as they arise.
• Adheres to all company security and safety protocols.
• Safeguards equipment against theft and/or damage during use.
Customer Service
• Delivers exceptional service and aims to surpass the expectations and requirements of both internal and external clients.
• Cultivates a positive rapport with all clients through effective communication.
• Collaborates with the internal team on event solutions before and during events to ensure optimal customer satisfaction.
• Understands and nurtures the relationship with the hotel/client.
Training and Development
• Fosters an environment conducive to the growth of technical and leadership skills among team members.
• Provides mentorship and guidance to technical, sales, and operations personnel to enhance their technical capabilities as necessary.
Event Oversight
• Engages in advanced tasks (pre/during/post event) alongside operations team members.
• Oversees and directs other technicians throughout the event.
Equipment Maintenance
• Assists the team with the proper security, storage, transportation, and upkeep of equipment.
• Conducts inventory assessments and forecasts equipment requirements.
Job Qualifications
• A Bachelor's Degree is preferred.
• A minimum of 2 years of field experience in a specialized area is required.
• 2-3 years of experience in customer service or hospitality is preferred.
• Internal candidates must possess Technical 1-Star Certification prior to application. External candidates will be required to validate and obtain their Technical 1-Star Certification within 60 days of employment commencement.
• Internal candidates must demonstrate completion of 50% of hands-on skill verification for the relevant core discipline (Audio, Lighting, Projection, Video).
• Ability to interact professionally and effectively with a diverse workforce, customer base, and senior management.
• Strong experience and skills in customer, client, and coworker interactions.
• A valid driver's license is necessary for team members in roles that may involve operating company vehicles. Additional DOT requirements may apply if relevant.
• Must be capable of lifting 50 lbs.
Competencies
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Demonstrates Self-Awareness
Drive Results
• Ensures Accountability
See The Big Picture
• Decision Quality
• Manages Complexity
Value People
• Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ).
Work Environment
Hotel
Work is conducted in a hotel/convention center setting with moderate exposure to outdoor conditions and elements such as dirt, sand, and dust. The working environment may range from moderately quiet to noisy. Team members will utilize high-end audiovisual equipment and electrical components and may be exposed to heights via lifts and ladders. Team members may be required to work across various hotel locations. Working hours may include irregular schedules and on-call status, encompassing days, evenings, weekends, and holidays. Team members must comply with appearance standards as defined by Encore based on individual hotel guidelines or a representation of hotels in that area.
Warehouse
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance standards as defined by Encore in a warehouse setting and while traveling, based on individual venue guidelines or a representation of venues in that area. When in the warehouse, work will occur in an environment with exposure to outdoor temperatures and elements such as dirt, sand, and dust. The working conditions may vary from moderately quiet to noisy. Team members may use high-end audiovisual equipment and electrical components. Working hours may include irregular schedules and on-call status, encompassing days, evenings, weekends, and holidays.
The information provided in this description is not an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the position. While this aims to accurately reflect the current role, management reserves the right to amend the job description or assign different tasks as necessary.
