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Automotive Service Advisor
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as an Automotive Service Advisor at Accoravillage. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.
Key Responsibilities:- Act as the primary point of contact for customers, responding to their inquiries and resolving any issues in a timely and professional manner.
- Collaborate with our service team to ensure that all customer requests are met and exceeded.
- Perform administrative tasks, such as updating customer records and processing service requests.
- Demonstrate a high level of accuracy, sound judgment, and attention to detail in all aspects of your work.
- A competitive compensation package, including a base salary and opportunities for bonuses and incentives.
- A comprehensive benefits program, including health, dental, and vision coverage, as well as a 401(k) plan.
- Opportunities for professional growth and development, including training and education programs.
- A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.
- High school diploma or equivalent required; post-secondary education in a related field an asset.
- Minimum 2 years of experience in a customer-facing role, preferably in the automotive industry.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
