Automotive Service Advisor

4 weeks ago

Surrey, British Columbia, Canada Go Auto Full time

About the Role

We are seeking a highly motivated and knowledgeable Automotive Service Advisor to join our team at Go Auto. As a key member of our service team, you will be responsible for delivering exceptional customer service and ensuring a smooth and enjoyable experience for our customers.

Responsibilities:

  • Welcome and engage with customers, understanding their automotive needs and concerns.
  • Collaborate with our skilled technicians to provide accurate estimates and recommend services that meet our customers' needs.
  • Stay up-to-date with the latest automotive trends and technologies to provide expert advice and guidance to our customers.
  • Provide exceptional communication skills to ensure a smooth and enjoyable experience for our customers.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Develop and maintain strong relationships with our customers, ensuring they feel valued and supported.
  • Participate in ongoing training and development to enhance your skills and knowledge.

Requirements:

  • A genuine passion for cars and a desire to deliver exceptional customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in computer skills and ability to learn new systems.
  • A valid driver's license.

Perks:

  • Opportunities for growth and development within the company.
  • A comprehensive benefits package, including health and dental coverage.
  • A positive and collaborative work environment.
  • Opportunities to participate in community outreach and charitable initiatives.
  • A competitive salary and benefits package.

About Go Auto

Go Auto is a leading provider of automotive services, dedicated to delivering exceptional customer experiences and building long-term relationships with our customers. We are committed to providing a positive and supportive work environment, where our employees can grow and develop their skills and knowledge.

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