Customs Clearance Specialist

1 week ago

Surrey, British Columbia, Canada A & A Customs Brokers Full time

Job Summary

A & A Customs Brokers is seeking a highly skilled Customs Clearance Coordinator to join our team. As a key member of our Operations team, you will be responsible for the prompt and accurate processing of customs clearances for our highway, rail, and ocean shipments electronically.

Main Responsibilities

  • Handle general inquiries professionally and respond to customer inquiries in a timely manner.
  • Review documentation and prepare customs release entries for processing, ensuring accuracy and compliance with regulations.
  • Communicate with customers to clear shipments, close entries, provide updates, and resolve paperwork issues and customs holds.
  • Handle and resolve difficult or challenging situations while maintaining first-class service to all internal and external customers.
  • Maintain strong knowledge of all ports across the USA and Canada, including tariff classifications and regulations.
  • Assign correct tariff classifications (HTSUS) and ensure accurate and timely processing of entries.
  • Assist in ensuring that all entries are released, classified, and billed accurately and in a timely manner.
  • Responsible for ensuring that Canadian customs regulations are adhered to when completing import and export documents to facilitate the movement of cross-border shipments.

Requirements

  • Previous customs entry release experience, preferably in a logistics or trade compliance role.
  • Experience processing entries across different modes of transportation (highways, rail, air, ocean) is an asset.
  • Certified Customs Specialist (CCS) designation or Licensed Customs Broker designation (LCB) is an asset.
  • High work standards, high level of accuracy, and ability to handle large volumes of work and meet tight deadlines.
  • Works well independently and as part of a team, with strong customer service orientation and communication skills.
  • Quick learner and a desire to learn, with a results-driven approach and ability to multi-task.

What We Offer

  • A competitive salary and comprehensive benefits package, including medical and extended health benefits.
  • A company-sponsored RRSP program and tuition reimbursement programs.
  • Professional training and development opportunities to support your career growth.
  • A hybrid or remote work arrangement, giving you the flexibility to work from almost anywhere.

About Us

A & A Customs Brokers is a values-based organization that values teamwork, learning and development, and innovation. We take pride in developing long-term relationships and supporting our community and environment. We are a fair and equitable company that welcomes and encourages applications from all candidates, regardless of ethnicity, race, religious beliefs, disability, age, gender identity, or sexual orientation.

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