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Service Billing Specialist
2 months ago
We are seeking a detail-oriented and organized Service Billing Administrator to join our team at Mircom Group of Companies. The successful candidate will be responsible for handling all billing-related activities, ensuring accurate and timely invoicing, and maintaining documentation to support invoices.
Key Responsibilities- Invoice Management: Ensure timely invoicing and maintain documentation to support invoices.
- Documentation: Document job folders and maintain accurate records.
- Payment Processing: Process credit card payments upon request.
- Issue Resolution: Resolve issues arising from administrative functions.
- Reporting: Produce various reports and metrics as requested by management.
- Purchase Order Review: Review purchase orders for service department requirements.
- Billing Review: Assist with reviewing documents for billing issues, hours, variances, etc.
- Work Order Review: Review open work orders weekly for resolving backlogged issues.
- PO Variance Review: Review documentation for PO variances in invoicing.
- AR/AP Support: Aid with inquiries from AR, AP, clients, and sales.
- Credit Requests: Assist with credit requests.
- Communication: Update the Billing Manager regarding any inconsistencies or challenges.
- Experience: Minimum 1-3 years of office administration experience.
- Industry Knowledge: Experience in the industry would be considered an asset.
- Education: Post-secondary education (technical diploma or degree).
- Computer Skills: Strong computer skills, including Microsoft Office (Excel, Pivot table, Word, etc.).
- Customer Service: Strong customer service skills.
- Language: Proficiency in French and English is required.
- Time Management: Ability to meet tight deadlines.
- Communication: Strong communication and interpersonal skills.
- Organization: Strong organizational skills.
- Confidentiality: Ability to deal with confidential information with a high degree of professionalism.
- Competitive Salary: Competitive salary.
- Professional Development: Opportunities for professional development and career advancement.
- Dynamic Work Environment: A dynamic and supportive work environment.
- Benefits: Group Insurance benefits and Company RRSP program.