Service Billing Coordinator

2 weeks ago


Vaughan, Ontario, Canada Mircom Group of Companies Full time
Service Billing Administrator Job Description

Mircom Group of Companies is seeking a detail-oriented Service Billing Administrator to join our team. The successful candidate will be responsible for accurate billing through Progress Billings or as per contract agreements, ensuring all service revenue and cost activities are accounted for in a timely manner.

Key Responsibilities:

  • Ensure timely invoicing, including maintenance of documentation supporting invoices
  • Process credit card payments upon request
  • Resolve issues arising from actions or events involving administrative functions
  • Produce various reports and metrics as requested by management
  • Review purchase orders (vendors) for service department requirements
  • Assist with reviewing documents for billing issues, hours, variances, etc.
  • Review open work orders weekly for resolving backlogged issues
  • Review documentation for work order variances in invoicing
  • Review documentation for PO variances in invoicing
  • Aid with inquiries from AR, AP, clients, sales
  • Assist with credit requests
  • Update Billing Manager regarding any inconsistencies or challenges

Requirements & Skills:

  • Minimum 1-3 years office administration experience
  • Experience in the industry would be considered an asset
  • Post-secondary education (technical diploma or degree)
  • Strong computer skills (Microsoft Office - Excel, Pivot table, Word, etc.)
  • Strong customer service skills
  • Proficiency in French and English is required
  • Ability to meet tight deadlines
  • Strong communication and interpersonal skills
  • Strong organizational skills
  • Ability to deal with confidential information with a high degree of professionalism

What Mircom Offers:

  • Competitive salary
  • Opportunities for professional development and career advancement
  • A dynamic and supportive work environment
  • Group Insurance benefits
  • Company RRSP program


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