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Coquitlam, British Columbia, Canada Westwood Plateau Full timeJob SummaryThis role is expected to anticipate customer needs and make suggestions for improvement of the day-to-day operation on an ongoing basis. The role is expected to do anything and everything that will help the Golf Operations accomplish its objectives and to ensure that guests enjoy their experience through welcoming the guests to the facility at the...
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Customer Experience Ambassador
1 month ago
Coquitlam, British Columbia, Canada Westwood Plateau Full timeJob SummaryThis role is expected to anticipate customer needs and make suggestions for improvement of the day-to-day operation on an ongoing basis. The role is expected to do anything and everything that will help the Golf Operations accomplish its objectives and to ensure that guests enjoy their experience through welcoming the guests to the facility at the...
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Customer Experience Ambassador
1 month ago
Coquitlam, British Columbia, Canada Westwood Plateau Full timeJob SummaryThis role is expected to anticipate customer needs and make suggestions for improvement of the day-to-day operation on an ongoing basis. The role is expected to do anything and everything that will help the Golf Operations accomplish its objectives and to ensure that guests enjoy their experience through welcoming the guests to the facility at the...
Customer Service Ambassador
2 months ago
**Key Responsibilities:**
* Manage the Point of Sale (POS) system with ease, ensuring seamless transactions and accurate record-keeping.
* Coordinate tee time reservations, providing top-notch service to our golfers.
* Handle phone calls and transfers with professionalism, ensuring our guests feel valued and supported.
* Collaborate with our GPS team to optimize course pace of play, ensuring a smooth and enjoyable experience for all players.
* Process retail purchases with a smile, providing excellent customer service and promoting our merchandise.
* Register players for tee time payments, ensuring accuracy and efficiency.
* Maintain a well-stocked and visually appealing retail area, showcasing our products and services.
* Develop in-depth knowledge of our merchandise, programs, and policies, empowering you to provide expert guidance to our guests.
**What We Offer:**
* A dynamic and supportive work environment
* Opportunities for growth and development
* Competitive compensation and benefits package
* Recognition and rewards for outstanding performance
If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
