Customer Service Ambassador

1 month ago


Coquitlam, British Columbia, Canada Westwood Plateau Full time
Welcome to Westwood Plateau, where we're committed to delivering exceptional guest experiences. As a Guest Services Desk Representative, you'll play a vital role in setting the tone for our visitors. Your responsibilities will include: Key Responsibilities: • Working with our Point of Sale system to ensure seamless transactions • Handling tee time reservations with precision and attention to detail • Providing top-notch customer service, answering phones, and transferring calls efficiently • Collaborating with our GPS team to optimize course pace of play • Processing retail purchases with a smile • Registering players for tee time payments with accuracy What We're Looking For: • A warm and welcoming demeanor, always ready to greet our guests • Strong product knowledge of our merchandise, including policies and procedures • Excellent communication skills, with the ability to work effectively with our team About Us: At Westwood Plateau, we're passionate about creating unforgettable experiences for our guests. If you're a team player who thrives in a fast-paced environment, we'd love to hear from you.

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