Customer Experience Ambassador

1 month ago


Coquitlam, British Columbia, Canada Cineplex Full time

Job Summary:

Cineplex is seeking a dynamic and customer-focused individual to join our theatre team as a Customer Experience Ambassador. In this role, you will be responsible for providing exceptional entertainment experiences to our guests, ensuring a positive and memorable visit to our theatres.

Key Responsibilities:

  • Provide excellent customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Work collaboratively with other team members to ensure a seamless and enjoyable experience for our guests.
  • Participate in ongoing training and development to enhance your skills and knowledge in customer service and theatre operations.
  • Assist with various tasks and duties as required, including concession sales, box office operations, and floor management.

Requirements:

  • High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Provincial Smart Serve or Pro Serve Certification where applicable and being of legal age to serve alcohol in fully licensed theatres an asset.

What We Offer:

  • Tuition Assistance
  • Employee Assistance Program
  • Flexible Hours
  • Discounted Food and Beverages on Shift
  • Opportunities to Grow
  • & more

Wage: $17.40/hour CAD

Cineplex is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates.



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