Customer Experience Ambassador
1 month ago
Job Summary:
Cineplex is seeking a dynamic and customer-focused individual to join our theatre team as a Customer Experience Ambassador. In this role, you will be responsible for providing exceptional entertainment experiences to our guests, ensuring a positive and memorable visit to our theatres.
Key Responsibilities:
- Provide excellent customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Work collaboratively with other team members to ensure a seamless and enjoyable experience for our guests.
- Participate in ongoing training and development to enhance your skills and knowledge in customer service and theatre operations.
- Assist with various tasks and duties as required, including concession sales, box office operations, and floor management.
Requirements:
- High school diploma or equivalent required; post-secondary education in a related field an asset.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Provincial Smart Serve or Pro Serve Certification where applicable and being of legal age to serve alcohol in fully licensed theatres an asset.
What We Offer:
- Tuition Assistance
- Employee Assistance Program
- Flexible Hours
- Discounted Food and Beverages on Shift
- Opportunities to Grow
- & more
Wage: $17.40/hour CAD
Cineplex is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates.
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