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Collections Specialist

3 months ago

Montreal, Quebec, Canada Scotiabank Full time

Position:
Collections Specialist

Scotia Dealer Advantage is a dynamic and growing Special Finance organization that provides automotive financing solutions throughout Canada.

We partner with authorized independent and franchise auto dealerships to foster their development and assist clients in special finance.

Become a part of our Collections team, which exemplifies a commitment to customer satisfaction, results-driven performance, and a high level of motivation.

As a Collections Specialist, your responsibilities will include optimizing overdue payment recoveries while effectively managing costs and minimizing loan defaults on assigned accounts.

  • Engage in prompt collection follow-up communications
  • Make well-informed decisions regarding payments and settlements
  • Assume full accountability for payment inquiries
  • Enhance your expertise through collaboration with leadership
  • Prior experience in collections or customer service is essential
  • Proficiency in Microsoft Office and collection software is advantageous
  • Cultivate strong listening and negotiation abilities

This position offers a fulfilling career trajectory within Canadian Banking, with various opportunities for professional advancement.

The ideal candidate must be proficient in both English and French to effectively serve our clientele.

Scotiabank, a leading financial institution in the Americas, is committed to fostering inclusivity and diversity within its workforce.

If you require accommodations during the recruitment process, please notify our Recruitment team.