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Catering Operations Supervisor

3 months ago

Vancouver, British Columbia, Canada NUBA RESTAURANT GROUP Full time
Position Overview

The Catering Service Manager at NUBA RESTAURANT GROUP plays a crucial role in overseeing the daily operations of our catering services. This position requires a blend of leadership, financial acumen, and exceptional customer service skills.

Qualifications
  • Education: College/CEGEP
  • Experience: 3 to 5 years in a similar role
Key Responsibilities
  • Analyze financial reports to enhance and sustain profitability.
  • Develop and manage budgets for food, beverages, and supplies.
  • Evaluate and improve daily operational procedures.
  • Monitor revenue streams to optimize labor costs.
  • Assess and enhance staff performance.
  • Plan and coordinate daily catering operations.
  • Recruit and train new staff members.
  • Establish work schedules for team members.
  • Supervise and mentor staff.
  • Conduct performance evaluations for team members.
  • Calculate costs for products and services offered.
  • Ensure compliance with liquor laws and regulations.
  • Organize and manage inventory effectively.
  • Adhere to health and safety standards.
  • Negotiate catering contracts and facility usage with clients.
  • Contribute to marketing strategies and their execution.
  • Lead and instruct team members in their duties.
  • Address and resolve customer inquiries and complaints.
  • Deliver exceptional customer service.
  • Oversee event management and execution.
Supervisory Responsibilities
  • Manage staff across various operational areas.
Work Details
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week