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Customer Service Representative

2 months ago


Sherbrooke, Quebec, Canada Centre Reparatech Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Centre Reparatech. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries and provide accurate information in a friendly and courteous manner
  • Process customer transactions, including payments and refunds
  • Assist with billing and credit applications
  • Provide excellent customer service, ensuring a positive experience for all customers
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and provide support as needed
  • Basic computer skills and knowledge of database software
What We Offer
  • Bonus and gratuities
  • Permanent work term
  • 15-30 hours per week
  • Bilingual work environment