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OMNI Customer Fulfillment Specialist

2 months ago


Fergus, Ontario, Canada Walmart Canada Full time
Job Summary

As an OMNI Customer Fulfillment Associate at Walmart Canada, you will play a crucial role in ensuring high-quality standards and accuracy in picking, packing, and dispensing online orders. This position requires attention to detail, excellent customer service skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities
  1. Pick and assemble orders from various temperature areas with great care and quality in mind to achieve timely delivery to customers.
  2. Pack orders with attention to detail, ensuring accurate quantities, product codes, and quality standards.
  3. Ensure products picked are of the highest quality, with no damaged products or freshest product selection.
  4. Correctly document and label all orders through interpretation and understanding of documentation, including pick slips, packaging details, and shipping labels.
  5. Optimize tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
  6. Balance fulfillment responsibilities with customer interaction, offering service and supporting issues to resolution.
  7. Adhere to strict safety and food hygiene standards, maintaining a clean and hygienic work area, and operating material handling equipment safely.
  8. Participate in continuous improvement initiatives, suggesting changes to operational procedures, productivity standards, and efficiencies.
Requirements

Outlined below are the required minimum qualifications for this position.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position.

Walmart Canada is committed to accommodating the disability-related needs of applicants and associates as required by law.

Primary Location

801 St David St N, Fergus, ON N1M 2L1, Canada