Pharmacy Assistant
4 weeks ago
Mendip Vale Medical Group is seeking a skilled and compassionate Prescription Clerk to join our team in Langford. As a key member of our team, you will play a vital role in ensuring the safe and efficient management of patient medication.
Main Responsibilities- Assist patients with their medication enquiries and process medication requests in a courteous and efficient manner.
- Work collaboratively with patients, healthcare professionals, and other stakeholders to ensure effective communication and coordination of care.
- Manage patient files and related administrative tasks to required quality standards and in line with information governance, GDPR, and DPA regulations.
- Develop and maintain good working relationships with patients, GP's, pharmacists, nurses, and other surgery staff.
- Support the Patient Services Manager in delivering safe and efficient responses to patient medication requirements.
Mendip Vale Medical Group is a high-achieving and well-organised practice that embraces a Multi-Disciplinary Team approach to care provision. We have made significant investments in our buildings, making our estate one of the newest and brightest in the south west.
Person Specification- GCSE in English and Maths at Grade C or above, or equivalent experience.
- NVQ Level 2 in Pharmacy Services (desirable).
- Prescription Clerk Training/Medicines Optimisation Training (desirable).
- Ability to prioritise tasks and manage competing demands on time, ensuring all deadlines are met.
- Good communication skills, able to communicate effectively across different levels.
- Experience of delivering customer service in an NHS environment or similar patient/customer-facing role.
- Administrative experience.
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