Co-op Student Engagement and Success Strategist
2 months ago
The University of Waterloo is seeking a highly skilled and experienced professional to fill the role of Co-op Student Experience Manager - Indigenous Relations. This position is responsible for developing and implementing strategies to enhance the co-op student experience and promote student success, with a focus on Indigenous students.
Key Responsibilities- Drive Co-op Student Success
- Develop and implement metrics and service standards to measure co-op student success
- Ensure the Co-operative Education department understands and integrates program and faculty co-op requirements
- Develop consistent strategies and programs to support co-op student development and self-awareness
- Develop and implement proactive processes to enhance co-op student access, wellness, and inclusion
- Engage with stakeholders to identify and implement sustainable processes, policies, and practices
- Develop and maintain relationships with student groups and organizations
- Develop and improve co-op student feedback processes and use data to inform practice and processes
- Facilitate Integration of Work and Academic Learning Experiences
- Ensure Co-operative Education engagement with understanding and integration of co-op with student attainment of competencies and learning outcomes
- Support academic program reviews and co-op feasibility studies
- Support program enhancements as required
- Lead and Manage Direct Reports
- Provide information and context needed for employees to be effective
- Hire, develop, and retain qualified staff
- Set goals and expectations and help employees create clear paths to success
- Develop effective work team dynamics
- Ensure appropriate backup, support, and cross-training to manage capacity
- Manage performance through formal and informal methods
- Identify development opportunities and co-create development plans
- Provide Overall Leadership
- Champion the mission, vision, and guiding principles of Co-operative Education
- Provide leadership, direction, and strategic planning for Co-operative Education
- Monitor business practices to ensure effective internal and external representation
- Lead the development of new capabilities required by new systems, tools, or processes
- Develop productive, collaborative working relationships across Co-operative Education, external partners, and the University of Waterloo
- Lead the identification, development, and implementation of projects to improve access to co-op, service quality, relationships, stakeholder satisfaction, timeliness, staff capability, and performance
- Develop internal and external customer service standards and monitor satisfaction with service delivered
- University undergraduate degree
- Minimum 5 years working with students in an advisory capacity
- 3 years of experience working to advance student success via engagement, development, Work-Integrated Learning, or other initiatives within a post-secondary setting preferred
- Experience managing and coaching student teams
- Experience in research design and methodology
- Demonstrated experience related to programs designed to support underrepresented student populations, non-traditional students, and students who are academically at risk
- Strengths in relationship building, interpretation of data, process analysis, communication, presentations, collaborative teamwork, and knowledge of the Waterloo student experience
- Familiarity with student development theory, student engagement practices, and pedagogy as it relates to Co-operative Education and Work-Integrated Learning
- A record of and commitment to participating in ongoing learning and engagement in the areas of equity, diversity, inclusion, anti-racism, and accessibility
- Knowledge of business analytics
- Knowledge of program/project management
- Advanced technical skills in Word, Excel, and PowerPoint
- Leverages a continuous improvement mindset with a demonstrated ability to work effectively with others, as both a team player and a team leader
- Strong written and verbal communication skills
- Demonstrated ability to manage and align stakeholders and their input on issues
- Demonstrated ability to use data to understand and relate information to business needs and objectives
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Co-op Student Experience Manager
1 month ago
Kitchener, Ontario, Canada University of Waterloo Full timeJob Title: Co-op Student Experience ManagerJob Summary:The Co-op Student Experience Manager is a key role in the Co-operative Education department at the University of Waterloo. This position is responsible for developing and implementing strategies to enhance the co-op student experience, ensuring efficient and effective collaboration and consistency of...
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Co-op Student Experience Manager
1 month ago
Kitchener, Ontario, Canada University of Waterloo Full timeJob Title: Co-op Student Experience ManagerJob Summary:The Co-op Student Experience Manager is a key role in the Co-operative Education department at the University of Waterloo. This position is responsible for developing and implementing strategies to enhance the co-op student experience, ensuring efficient and effective collaboration and consistency of...
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Co-op Student Experience Manager
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Kitchener, Ontario, Canada University of Waterloo Full timeUniversity of Waterloo is seeking a passionate and dedicated Co-op Student Experience Manager to join our team. In this role, you will play a vital part in shaping the co-operative education journey for our students. As the Co-op Student Experience Manager, you will be responsible for developing and implementing programs and initiatives that enhance the...
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Kitchener, Ontario, Canada University of Waterloo Full timeJob SummaryWe are seeking a highly motivated and experienced professional to join our team as a Co-op Student Experience Manager. This is a unique opportunity to make a meaningful impact on the lives of students and contribute to the success of the University of Waterloo.Key ResponsibilitiesDevelop and implement strategies to enhance co-op student engagement...
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Co-op Student Experience Manager
2 months ago
Kitchener, Ontario, Canada University of Waterloo Full timeJob SummaryWe are seeking a highly motivated and experienced professional to join our team as a Co-op Student Experience Manager. This is a unique opportunity to make a meaningful impact on the lives of students and contribute to the success of the University of Waterloo.Key ResponsibilitiesDevelop and implement strategies to enhance co-op student engagement...
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