Customer Service Representative
2 months ago
Job Title: Showroom Consultant
About Mondeau
Mondeau is a luxury items company seeking a highly skilled and customer-oriented individual to join our team as a Showroom Consultant. As a key member of our sales team, you will be responsible for cultivating customer relationships, identifying customer requirements, and providing top-notch service to our clients.
Key Responsibilities
- Cultivate Customer Relationships
- Ensure customer needs are met and issues are promptly addressed
- Deliver clear and professional communication to all clients
- Identify Customer Requirements
- Suggest optimal solutions to meet customer demands
- Follow-up with Customers
- Timely follow-up with customers to ensure satisfaction
- Product Knowledge
- Maintain a comprehensive knowledge of Mondeau's offerings
Requirements
- Experience
- Prior relevant experience in customer service
- Skills
- Highly driven and passionate individual
- Outstanding communication and people skills
- Strong organizational and time management abilities
- Capable of working collaboratively in a team setting
- Familiarity with various computer applications, especially Microsoft Office
- Education
- Proficiency in multiple languages would be advantageous
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