Underwriting Quality Assurance Specialist

2 weeks ago


London, Ontario, Canada Aviva Full time

Aviva's Personal Insurance Quality Assurance Role

Aviva is a company that values Care, Commitment, Community, and Confidence. We are seeking a bilingual (French/English) Specialist to perform audits and reviews in the Quebec region.

Key Responsibilities:

  • Lead reviews of brokers, MGAs, and internal units to ensure compliance with regulatory requirements.
  • Create and present reports to management, highlighting areas of improvement and recommendations for action.
  • Develop action plans with partners to address identified issues and monitor plan implementation.
  • Support the team with projects, providing expertise and guidance as needed.
  • Ensure regional compliance with industry standards and regulations.

Requirements:

  • Minimum 7 years of experience in underwriting, with a strong understanding of insurance policies and procedures.
  • Bilingual in French and English, with excellent communication and interpersonal skills.
  • Knowledge of Aviva systems and processes, as well as proficiency in Microsoft Word and Excel.
  • Understanding of audit processes and procedures, with the ability to analyze data and identify trends.
  • Insurance/Risk Management Certification is an asset.

Desirable Skills:

  • Excellent communication and presentation skills, with the ability to effectively communicate with senior partners and stakeholders.
  • Ability to manage multiple projects and priorities, with a strong attention to detail and organizational skills.
  • Independent and initiative-driven, with a positive attitude and strong work ethic.

What We Offer:

  • A competitive compensation package, including benefits and career development opportunities.
  • Professional development support, including training and mentorship programs.

Aviva Canada is an inclusive employer, committed to diversity and accessibility. We welcome applications from qualified candidates who require accommodation.



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