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Customer Service Representative

2 months ago


Ottawa, Ontario, Canada Bass Pro Shops Full time

Job Summary:

The Customer Service & In-Store Pick-Up Outfitter will provide exceptional customer experiences, greet and assist customers, and process transactions accurately. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Provide legendary customer service and promote company programs
  • Place orders on behalf of customers and receive In-Store Pick-Up orders
  • Process gift card sales and complete customer transactions accurately
  • Respond to customer issues and use good judgment to solve problems
  • Assist asset protection and follow all procedures and policies
  • Assist in other areas of the store as needed

Requirements:

  • One or more years' experience in a sales or service environment
  • High school diploma or equivalent
  • Ability to provide superior customer service and use good judgment
  • A Restricted and Non-Restricted Possession and Acquisition License is required
  • Experience in a related field or outdoor lifestyle

Benefits:

  • Enjoy discounts on retail merchandise and restaurants
  • Fun work environment
  • Competitive wages
  • Excellent benefits
  • Unlimited career advancement opportunities