In-store Customer Experience Specialist at Vancouver Metropolis at Metrotown

1 month ago


Burnaby, British Columbia, Canada UNIQLO Full time
Job Title: In-store Customer Experience Specialist

At UNIQLO, we are seeking a highly skilled and motivated In-store Customer Experience Specialist to join our team at Metropolis at Metrotown in Vancouver. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, building strong relationships with customers, and promoting our brand values.

Key Responsibilities:
  • Provide superior customer service, ensuring that every customer interaction is positive and memorable.
  • Act as a brand ambassador, promoting our brand values and products to customers.
  • Work collaboratively with the sales floor team to achieve sales targets and improve customer satisfaction.
  • Identify and resolve customer complaints in a timely and professional manner.
  • Stay up-to-date with product knowledge and promotions to provide accurate information to customers.
Requirements:
  • Post-secondary education with at least 3 years of experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to stand for long periods of time and move around the sales floor.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

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