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Retail Store Manager

2 months ago


BlandfordBlenheim, Canada OHM CONVENIENCE INC Full time
Job Title: Retail Store Supervisor

OHM CONVENIENCE INC is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Train Staff: Lead and develop a team of sales associates, providing guidance and support to ensure they meet sales targets and provide exceptional customer service.
  • Assign Sales Workers to Duties: Effectively manage the workload of sales associates, ensuring they are equipped to handle customer inquiries and sales transactions.
  • Hire and Train or Arrange for Training of Staff: Recruit and onboard new staff members, providing comprehensive training to ensure they are equipped to meet the demands of the role.
  • Authorize Payments and Manage Inventory: Oversee the authorization of payments and manage inventory levels to ensure accurate stock levels and minimize losses.
  • Establish Work Schedules: Create and manage work schedules to ensure adequate staffing levels and meet business needs.
  • Sell Merchandise and Prepare Reports: Sell merchandise to customers, and prepare reports on sales volumes, merchandising, and personnel matters.
  • Resolve Issues and Organize Inventory: Resolve customer complaints and supply shortages, and organize and maintain inventory levels to ensure efficient stock management.
  • Supervise and Coordinate Activities: Supervise and coordinate the activities of workers, ensuring they meet sales targets and provide excellent customer service.
  • Oversee Payroll Administration: Oversee payroll administration, ensuring accurate and timely payment of staff.
  • Conduct Performance Reviews: Conduct regular performance reviews to assess staff performance and provide feedback for improvement.
Support for Diverse Groups:
  • Support for Persons with Disabilities: Provide awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Support for Newcomers and Refugees: Recruit and support newcomers and refugees, providing mentorship programs and diversity training to create a welcoming work environment.
  • Support for Veterans: Provide awareness training and offer workshops, counseling services, and resources to support Veterans in their transition to the civilian workforce.
  • Support for Indigenous People: Provide cultural competency training and awareness training to create a welcoming work environment for Indigenous workers.
  • Support for Mature Workers: Apply hiring policies that discourage age discrimination, provide awareness training, and offer phased retirement options to support mature workers.
  • Support for Visible Minorities: Apply hiring policies that discourage discrimination against members of visible minorities, provide diversity and cross-cultural training, and create a welcoming work environment.