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Restaurant Operations Manager

2 months ago

Québec, Quebec, Canada A&W Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at A&W. As a key member of our restaurant management team, you will be responsible for supporting the Manager in achieving our restaurant objectives in guest service, operating standards, marketing, and financial results.

Key Responsibilities
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Assist in the management of restaurant operations, including inventory management, scheduling, and employee development
  • Provide exceptional customer service and resolve guest complaints in a timely and professional manner
  • Collaborate with the management team to achieve sales and profit goals
  • Conduct regular audits to ensure compliance with health and safety regulations and company policies
Requirements
  • 2+ years of experience in a restaurant management role
  • Proven track record of improving guest satisfaction and loyalty
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • High school diploma or equivalent required; post-secondary education in hospitality or a related field an asset
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

A&W is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.