Deli Service Associate

4 weeks ago

Saskatoon, Saskatchewan, Canada Federated Co-operatives Limited Full time

Position Overview

As a key member of the Deli department, you will report directly to the Bakery/Deli Manager. Your primary responsibilities will include:

  • Delivering exceptional customer service by providing information and assistance to enhance the shopping experience.
  • Ensuring all meat products are displayed and maintained according to established standards.
  • Managing inventory levels by placing orders for replenishment and maintaining accurate markdown reports.
  • Communicating with the Department Manager regarding any special orders or out-of-stock items.
  • Adhering to the policies and procedures for morning setup and evening closing.
  • Resolving minor customer complaints in line with sales policies and escalating more serious issues to the Department Manager.
  • Preparing, wrapping, pricing, stocking, and conducting price checks on merchandise as assigned.
  • Unpacking and verifying merchandise, ensuring code dates are checked.
  • Observing safety protocols and promptly reporting any hazardous conditions to the Department Manager.
  • Assisting with inventory counts as needed.
  • Maintaining cleanliness and sanitation standards in accordance with company policies.
  • Operating necessary equipment for the preparation and sale of deli products.
  • Ensuring proper maintenance of equipment, monitoring case temperatures, and cleaning equipment regularly while notifying supervisors of any repairs needed.
  • Performing additional duties as assigned.

Qualifications

  • This role requires physical stamina, including frequent lifting of items up to 30 pounds.
  • Ability to operate the required equipment for the preparation and merchandising of deli products is essential.
  • A strong customer service orientation and motivation to assist customers efficiently and courteously is necessary.
  • Flexibility to work mornings, afternoons, evenings, and weekends is required.

Note: A combination of relevant education and experience may be considered.

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