Café Management Coordinator
4 weeks ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Cobs Bread. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our customers receive exceptional service and high-quality food products.
Key Responsibilities- Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively to meet customer demands.
- Training and Development: Train staff in job duties, sanitation, and safety procedures, ensuring that they have the necessary skills and knowledge to perform their roles.
- Staff Management: Hire and manage food service staff, including scheduling, performance management, and employee relations.
- Quality Control: Ensure that food and service meet quality control standards, maintaining high levels of customer satisfaction and loyalty.
- Customer Service: Address customers' complaints or concerns in a professional and courteous manner, resolving issues promptly and efficiently.
- Operations Management: Maintain records of stock, repairs, sales, and wastage, ensuring that our operations are running smoothly and efficiently.
- Scheduling: Establish work schedules for food service staff, ensuring that we have adequate coverage to meet customer demands.
As a Food Service Supervisor at Cobs Bread, you will work in a fast-paced environment, often under pressure to meet customer demands. You will be required to work a variety of shifts, including mornings, afternoons, and evenings, including weekends and holidays.
Requirements- Education: Secondary (high) school graduation certificate or equivalent.
- Experience: 1 year to less than 2 years of experience in a food service environment, or equivalent experience.
- Language: English.
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