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Strategic Property Manager
2 months ago
Job Title: General Manager
Company: Primaris REIT
Location: Guelph, ON
Job SummaryWe are seeking a highly skilled and experienced General Manager to join our team at Primaris REIT. As a key member of our leadership team, you will be responsible for executing our strategic vision in every aspect of the property, including financial, marketing, leasing, and service divisions.
Key Responsibilities- Financial Management: Prepare, oversee, and closely monitor the operating budget and accounts receivable. Manage annual G&A budget and regularly review operating budgets and accounts receivable.
- Financial Analysis: Monitor key financial measurement targets to provide analysis on accounts receivable, property expenses, property revenues, cash flows, etc.
- Collection and Escalation: Ensure rent from all tenants is collected in full upon due date. Escalate collection issues to RMs, Director, A/R, and Director, Operations for assistance.
- Capital Planning: Review opportunities for capital plan procurement synergies and implement and communicate the company's asset management and corporate strategic plans.
- Leadership and Team Management: Guide and assist each department manager in the development and implementation of strategic plans for their team and division. Provide leadership, develop, and foster relationships with tenants, suppliers, staff, and co-workers to increase team cohesiveness, achieve targets, and optimize business opportunities.
- Performance Management: Supervise, coach, and train direct reports in the areas of Operations, Maintenance, Administration, Security, Specialty Leasing, etc. to exceed financial and service quality goals. Mentor and evaluate direct reports through formal and informal discussions, including annual evaluations and goal setting sessions.
- Property Inspection: Conduct periodic property inspection to ensure high levels of safety, cleanliness, and efficient operations.
- Reporting and Communication: Deliver on reporting requirements, communications, and responses to inquiries from various internal departments, including senior management.
- Community Engagement: Develop positive public relations through participation in various community programs, such as occupying board positions (in compliance with Primaris' Board Membership policy) and engaging in community activities.
- Strategic Planning: Develop, implement, and execute short, mid, and long-term strategies to enhance the net operating income stream of the property.
- Quality and Cost Standards: Ensure that sound relations with all tenants, suppliers, customers, etc. are being consistently maintained. Best practice development and implementation, analyze operational practices, and recommend procedures to be implemented within the property.
- Education: Bachelor's degree in Business Administration or related field.
- Certifications: BOMI courses or certifications.
- Designations: RPA, CPM, CSM, or similar designation an asset.
- Experience: Minimum 5 years' experience in shopping centre management with progressive levels of responsibility. Minimum 3 years' experience managing and leading a team.
- Technical Skills: Extensive knowledge of and experience using an ERP system (preferably Yardi).
- Soft Skills: Analytically minded with ability to learn quickly and adapt to new situations as they arise. Ability to motivate, delegate, and empower effectively.
