Security Operations Coordinator

4 weeks ago

Montreal, Quebec, Canada Mattel Full time

OUR CREATIVITY DRIVES US FORWARD. At Mattel, we don't merely produce toys; we design groundbreaking products and experiences that inspire, entertain, and nurture children's development through play. Our strength lies in a culture where every team member feels valued, included, and empowered to express their true selves, enabling them to perform at their best every day. We cherish a diverse array of ideas and perspectives that enrich our brands, partners, and suppliers.

About the Team:

The Global Security Team is dedicated to safeguarding the people, assets, and reputation of Mattel. We achieve this by recruiting, training, and nurturing top-tier security and investigative professionals, establishing robust policies, collaborating effectively, and utilizing both established and emerging technologies.

Your Role:

We are looking for a proactive, enthusiastic, and detail-oriented Security Officer with a background in security to help ensure the safety of Mattel's employees, visitors, products, and brands. The ideal candidate will be a collaborative team player with exceptional communication skills and the ability to manage and prioritize tasks efficiently.

Key Responsibilities:

Physical Security

  • Implement the best practices of the Mattel Global Security Department to protect the physical assets, property, and personnel from theft, damage, and unlawful activities.
  • Execute security responsibilities and related tasks as outlined in the Contingency Operations and Standard Operating Procedures under the guidance of the Security Leader and Supervisors.
  • Perform administrative data entry duties as per post orders (e.g., Employee Entrances, Patrol, Building Entrances).
  • Manage traffic control, visitor registration, and direct suppliers, contractors, and delivery personnel; also handle phone inquiries.
  • Conduct mobile and foot patrols to monitor the premises for security and facility-related issues. Oversee the access control system, CCTV, and management systems.
  • Support initiatives related to intellectual property.
  • Deliver exceptional customer service to all Mattel employees, vendors, and visitors on-site.

Safety Management

  • Monitor the fire control panel for alarms and equipment issues, reporting any maintenance needs to the appropriate personnel.
  • Coordinate with Security Supervisors and Facilities personnel during emergencies or security incidents, completing necessary Incident Reports. Respond to fire and first aid emergencies, facilitating assistance as needed.
  • Conduct monthly safety inspections, including checks on fire extinguishers and AEDs.

Additional tasks may be assigned based on business requirements. Overtime may be necessary on short notice.

Qualifications:

  • Bilingual proficiency in French and English.
  • Preferred experience of one or more years in Security, Asset Protection, Loss Prevention, Law Enforcement, or military service.
  • High school diploma or GED is required.
  • Possession of a valid driver's license is necessary.
  • A valid Security Guard License is mandatory.
  • Certification in First Aid, CPR, and Blood-borne Pathogens is required, or willingness to obtain certification through training provided by Mattel.
  • Flexibility to work various shifts, including nights, holidays, and weekends.
  • Ability to read, analyze, and interpret general business policies and technical procedures.
  • Physical capability to stand, walk, and lift/move up to 50 pounds.
  • Familiarity with security equipment such as handheld and walk-through metal detectors, radios, access control systems, and CCTV.
  • A growth mindset, demonstrating curiosity and a commitment to continuous learning and improvement.

What It's Like to Work Here:

At Mattel, we are driven by a purpose to empower the next generation to explore the wonders of childhood and realize their full potential. We embody our purpose through:

  • Collaboration: Being part of Mattel means working as one cohesive team with shared values and goals. Every contribution matters, and teamwork yields the best results.
  • Innovation: We strive to discover new and improved ways to create engaging products and experiences. Every role in the organization can make a meaningful impact.
  • Execution: We are focused on achieving excellence and delivering best-in-class outcomes, believing in accountability and ownership.

About Mattel:

Mattel is a leading global toy company with a rich portfolio of beloved children's and family entertainment franchises. We are committed to creating innovative products and experiences that inspire and develop children through play. Our iconic brands include Barbie, Hot Wheels, Fisher-Price, and many others, engaging consumers worldwide. Since our inception in 1945, we have been dedicated to empowering children to explore the wonders of childhood.

Mattel is proud to be recognized as a Great Place to Work and as one of Fast Company's Best Workplaces for Innovators.

We are an Affirmative Action/Equal Opportunity Employer, welcoming all job seekers to bring their authentic selves to work.

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