Customer Service Representative
7 hours ago
At Spence Diamonds, we're passionate about providing an unforgettable customer experience. As a Customer Service Representative, you'll be the face of our brand, ensuring every interaction is personalized, friendly, and memorable.
Key Responsibilities:
- Provide exceptional customer service through phone, email, and in-person interactions
- Assist sales teams during busy periods and take customers through our showroom experience
- Inspect and process incoming jewelry repairs
- Follow up with customers via phone or email regarding their repair orders
- Cash handling and end-of-day processing
What We Offer:
- Competitive hourly rate of $16.75
- A fun and inclusive work environment
- Opportunities for growth and development
- Employee discounts on our products
Requirements:
- At least one year of customer service experience
- Excellent communication and problem-solving skills
- Ability to work a minimum of three days a week, including one weekend day
Why Spence Diamonds?
We're a proudly Canadian company with a passion for delivering exceptional customer experiences. Our team is dedicated to providing a fun and inclusive work environment, and we're committed to helping our employees grow and develop their careers.
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