Retail Operations Supervisor

4 weeks ago


Courtenay, British Columbia, Canada Savers | Value Village Full time


Job Title: Retail Store Supervisor

Compensation: $39,000 - $51,480

About Us

As a leading for-profit thrift retailer across the United States, Canada, and Australia, we are dedicated to promoting reuse and fostering a future where secondhand shopping is commonplace. Our stores are filled with gently-used, unique items donated by the community to local nonprofit organizations. By purchasing these items directly from our nonprofit partners, we help divert billions of pounds of goods from landfills, while also providing essential funding for community programs and services. Our commitment to thrift is embodied in our motto, 'Thrift Proud,' supported by millions of loyal customers and over 22,000 dedicated team members. Discover more about our family of thrift stores and our impact on communities through the #ThriftProud movement.

Our brands include Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec), and Savers Australia.

Role Overview

As a Retail Store Supervisor at Savers / Value Village, your contributions are vital to aligning Team Member efforts with the overall success of the store. Our supervisors are empowered to make impactful decisions that drive store performance daily, while also nurturing and developing their team members.

Potential Retail Store Supervisor roles in Operations, Production, and Retail may encompass:

  • Front End Supervisor
  • Production Supervisor
  • Community Donation Supervisor
What You Can Anticipate
  • The chance to embrace diversity. Our workforce is comprised of individuals from various backgrounds, experiences, and perspectives, each bringing something unique to the table.
  • To engage in a mission-driven organization, with a business model that resonates with our commitment to environmental sustainability and community support.
  • A focus on the career development of our employees. With our ambitious expansion plans, we prioritize the ongoing growth and advancement of our team members.
Benefits Offered

Comprehensive onboarding and training from day one.

In-house expertise: Our training department, Savers University, provides extensive training to every team member, from new hires to senior executives. Approximately 90% of our training is developed internally, supplemented by partnerships with renowned providers.

  • Comprehensive extended health care plans for full-time Team Members
  • Company-Paid Life and AD&D Insurance
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
  • Paid time off for leisure or personal pursuits
  • A variety of mental health services to support you in managing daily life
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