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Retail Operations Supervisor

3 months ago


Courtenay, British Columbia, Canada OC OPEN CONNECTION LTD Full time

Position: Retail Operations Supervisor

  • Education: Completion of secondary school diploma
  • Experience: Minimum of 1 to 2 years in a supervisory role
  • Work Environment: Call center for retail services
  • Key Responsibilities:
    • Oversee team members
    • Delegate tasks to sales associates
    • Approve payments made via cheque
    • Manage inventory orders
    • Authorize product returns
    • Create work schedules
    • Engage in sales activities
    • Address and resolve customer inquiries, complaints, and supply issues
    • Maintain and organize stock levels
    • Supervise and coordinate team operations
    • Conduct employee performance evaluations
  • Team Management: Responsible for supervising 5-10 staff members
  • Technical Skills: Proficient in MS Outlook
  • Personal Attributes:
    • Strong interpersonal abilities
    • Exceptional verbal communication skills
    • Adaptability
    • Collaborative team player
    • Capability to handle multiple tasks
  • Employment Type: Permanent position
  • Language of Work: English
  • Work Hours: 40 hours per week