Retail Operations Supervisor

4 weeks ago


Courtenay, British Columbia, Canada Mark's Full time

Join our dynamic team at Mark's, where we are seeking a committed individual to take on the role of Retail Operations Supervisor. In this position, you will play a pivotal role in guiding the team to achieve outstanding customer satisfaction and operational efficiency.

Key Responsibilities:

  • Lead and inspire the team to maintain exceptional service levels for every customer
  • Oversee the B2B Mark's Commercial Business operations, including order processing and management
  • Ensure adherence to established operational protocols and policies
  • Manage workforce scheduling, logistics, cash handling, and inventory management
  • Assist in the planning and execution of annual stock assessments
  • Provide mentorship and training to team members
  • Serve as a brand representative and encourage team motivation

Qualifications:

  • Demonstrated ability to mentor and develop team personnel
  • Strong communication and organizational capabilities
  • 3-5 years of experience in the retail sector
  • High energy and a strong desire to excel
  • Basic proficiency in computer applications

If you are seeking a fulfilling career with a competitive compensation and benefits package, consider this opportunity with Mark's. We are excited to welcome you to a supportive and encouraging work environment.



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