Hearing Care Professional
1 day ago
We are seeking a highly skilled and motivated Patient Care and Sales Coordinator to join our team at WSAudiology. As a key member of our Belleville, ON clinic, you will be responsible for providing exceptional client experiences and driving business growth through sales and marketing initiatives.
Key Responsibilities- Act as the primary point of contact for patients, handling client-facing tasks such as scheduling appointments, answering phones, and greeting clients.
- Perform administrative duties, including processing payments, maintaining client files, and ordering supplies.
- Educate patients on hearing device payment plans, insurance direct-billing, trial periods, and product information to increase sales and foster loyalty.
- Participate in HearCANADA branding and marketing initiatives, attending community events, and networking with healthcare providers.
- Assist clinical team members with sanitization and equipment as directed.
- 3+ years of experience in customer service or administration.
- Experience in retail or sales-oriented environments is strongly preferred.
- An energetic and self-driven individual with a passion for business development and community partnerships.
- Excellent communication skills and ability to build relationships with colleagues, coworkers, and community partners.
- Proficiency in scheduling software and MS Office.
- A valid driver's license and access to a vehicle is preferred for local travel to events and marketing engagements.
- Competitive hourly pay and quarterly bonuses.
- Employer-paid benefits starting on the first day.
- RRSP program with employer matching.
- Education assistance program and ongoing mentorship and professional development opportunities.
- A culture that promotes inclusivity and a shared passion for making a positive impact in our community.
HearCANADA is committed to fair and accessible employment practices and welcomes applications from candidates with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.
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