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Food Service Supervisor

2 months ago

St Catharines, Ontario, Canada Wild Wing (St. Catherines) Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Wild Wing (St. Catherines). As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Operations Management
    • Establish and implement efficient methods to meet work schedules and ensure seamless service delivery.
    • Requisition food and kitchen supplies in a timely manner to maintain optimal inventory levels.
  • Staff Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed to the highest standard.
    • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Quality Control
    • Estimate ingredient and supplies required for meal preparation to ensure accurate ordering and minimize waste.
    • Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Administrative Tasks
    • Prepare budget and cost estimates to ensure efficient resource allocation.
    • Maintain records of stock, repairs, sales, and wastage to inform business decisions.
    • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.
Requirements
  • Education
    • Secondary (high) school graduation certificate is required.
  • Work Experience
    • 7 months to less than 1 year of experience in a food service establishment is preferred.
  • Work Environment
    • Fast-paced environment with tight deadlines and high pressure.
  • Personal Qualities
    • Excellent oral communication skills to effectively interact with customers and staff.
    • Efficient interpersonal skills to build strong relationships with colleagues and management.
    • Flexibility to adapt to changing circumstances and priorities.
    • Dependability to ensure that tasks are completed on time and to a high standard.
Working Conditions

The successful candidate will work in a fast-paced environment with tight deadlines and high pressure. They will be required to work under the supervision of management and will be responsible for maintaining a safe and healthy work environment.

Language

The language of work is English.