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Quality and Compliance Departmental Manager
2 months ago
**Reporting to the Quality Technical Manager**
You will be responsible for the implementation, maintenance, and improvement of the company's Quality & Food Safety System in conformance with the requirements of the certified Quality & Food Safety Management System standards.
Key Responsibilities- **Ensure Quality Standards are Met**: Ensure and check that work activities and standards within the Quality Department are adequately described and recorded, communicated, and available in the form of specifications, work instructions, and records for staff to perform their duties effectively.
- **Drive Quality Improvement**: Drive the implementation, maintenance, and improvement of the Quality & Food Safety Management System to ensure that the company achieves its goals as set out in the quality policy and objectives.
- **Document Control**: Attend to document-controlled administration of approved system policies, procedures, work instructions, specifications, and records.
- **Non-Conformity Investigation**: Assist with the investigation of non-conformities (including customer complaints), identify root causes, and implement counter measures in consultation with the production team.
- **Quality Performance Measurement**: Ensure non-conformances and customer complaints are registered on a database, and trend graphs are maintained to allow quality performance measurement as described in quality objectives.
- **Product Release**: Ensure product release is done timely, and documentation (i.e., Certificate of Analysis) is available on request.
- **Management Representative Duties**: Duties of the Management Representative (e.g., scheduling and closing out of internal audits; monthly Q&FS meeting) including ensuring internal audits are done within a specified time frame.
- **Problem Resolution**: Identify and resolve problems that may arise during the production process.
- **Compliance and Regulatory Support**: Provide support and input to Q&T Manager and Corporate QA regarding legal and statutory requirements to ensure compliance of LSAM products in domestic and international markets.
- **Market Intelligence**: Stay abreast of food-related news and incidents in the markets (i.e., food safety, adulteration, changes to legislation that might have an impact on LSAM products).
- **Certification Management**: Manage the scheduling of, and communication with BRC, GFCO, and COSTCO certification bodies to ensure continuous certifications.
- **Team Supervision**: Directly supervise the Food Safety Administrator and Quality Laboratory Supervisor with their subordinates.
- **Training and Development**: Train Quality staff to allow better understanding and execution of their duties.
- **Support to Technical & Quality Manager**: Supporting the Technical & Quality Manager by assisting with priority activities within the department that were identified to align and meet the business strategies and objectives.
- **Education and Qualifications**: B.SC Food Science or Diploma in Food Technology.
- **Training and Certification**: Training attendance certification in PRP, HACCP, ISO 9001, FSSC 22000, and or Auditing principles.
- **Experience**: 3 – 5 years in quality management of food manufacturing enterprise.
- **Key Skills**: Excellent administrative, planning, coordinating, and organizing skills, Leadership skills, Analytical and problem-solving skills, Communication skills (both verbal and written), Computer literate, Interpersonal skills.
