Customer Service Representative

4 weeks ago

Richmond, British Columbia, Canada McDonald's Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant staff, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and contributing to the overall success of our restaurant.

Key Responsibilities:

  • Greeting Guests: Welcome and acknowledge guests in a friendly and courteous manner, ensuring a positive first impression.
  • Food Preparation and Service: Prepare and serve food and beverages to guests, maintaining high standards of quality and presentation.
  • Communication and Teamwork: Communicate effectively with peers and management, working collaboratively to achieve team goals and objectives.
  • Flexible Scheduling: Work a variety of shifts, including days, evenings, weekends, and holidays, to meet the needs of our guests and the restaurant.
  • Order Management: Accurately take orders, manage orders, and ensure timely delivery of food and beverages to guests.

Requirements:

  • No Experience Necessary: We welcome applicants with no prior experience, as we provide comprehensive training to ensure your success.
  • Authenticity and Inclusivity: We value diversity and inclusivity, and encourage applicants to bring their authentic selves to work, just as we welcome guests from all backgrounds and cultures.

About Us:

McDonald's Canada is a leading quick-service restaurant chain, serving millions of guests daily. We offer a dynamic and inclusive work environment, with opportunities for growth and development. Our commitment to diversity and inclusion is reflected in our values and practices, and we strive to create a workplace that is welcoming and inclusive for all.

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