Beauty Retail Team Lead

5 days ago

Nanaimo, British Columbia, Canada The Body Shop International Limited Full time
{"h3": "About The Body Shop International Limited", "p": "At The Body Shop International Limited, we're committed to making a positive impact on the world. We believe in a world where all people are seen, valued, supported, represented at every level, and can be their truest selves. We're a company that's passionate about empowering people and enriching our planet.

Our mission is to generate positive economic, social, and environmental impact. We're a force for good, and we're not afraid to stand up for what we believe in.

We're looking for talented individuals who share our values and are passionate about making a difference. If you're a motivated and enthusiastic leader who is passionate about beauty and retail, we want to hear from you

As a Team Lead, you'll be responsible for supporting the Store Management team in driving the store and your team to deliver retail excellence, strong sales results, and an engaging customer experience.

Key Responsibilities:

* Handle customer concerns efficiently and effectively, sharing feedback with the Store Management team as needed.
* Problem solve effectively and proactively as much as possible using available resources.
* Creatively support upkeep of store layout and visual merchandising, inventory management, and other store operations as needed.
* Communicate effectively and act as a flexible and responsible role model to your team.
* Interest in and passion for learning about and leveraging knowledge of the beauty market, our competitors, and our products.

What We Offer:

* Comprehensive onboarding in your new position.
* Training hours for you and your team as needed.
* A 50% staff discount on regular products and 30% on Gifts.
* Freebies - when we launch new products, we want our Teams to be the first to fall in love with them.
* Paid volunteer days - so you can spend time with the causes that matter to you.
* Ability to make connections with Community Partners to drive local activism.
* (UN) Uniform - We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good.
* Ability to offer a real living wage to your Customer Consultants.
* Opportunities to grow within the Brand.
* Encouragement and support to be exactly who you are - employees may join any/all our Inclusion and Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender, and This Ability Disability Network.

Talent Drivers:

* Collaborative Skills
* Purpose
* Personal Conduct
* Leadership
* Commerciality

If you're passionate about making a difference and want to be part of a company that's committed to being a force for good, we want to hear from you

Please note that we're an equal opportunity employer and welcome applications from diverse candidates.

We look forward to hearing from you"}

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