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Assistant Store Manager

2 months ago


Thunder Bay, Ontario, Canada PetSmart Full time

ABOUT OUR STORE:

There’s no better place to express your passion for pets than in our stores. With a variety of career paths available, you’ll find an opportunity that inspires you. As the Assistant Store Manager overseeing team members, you will ensure the store operates seamlessly—from start to finish. By motivating team members and ensuring the right products are available, our Assistant Store Managers contribute significantly to the success of our stores by providing customers with a personalized and engaging shopping experience.

ABOUT OUR TEAMS:

In a store as expansive as ours, we require all hands (and paws, wings, and fins) to ensure efficient operations. As a PetSmart Associate Lead, you will help guide the team in the following areas:

  • Team Leadership: Our team members are essential to creating an exceptional experience in our stores. As the Associate Lead, you will help lead a team that shares our passion for pets, with responsibilities including interviewing, hiring, training, and developing team members.
  • Retail Excellence: Delivering an outstanding customer experience is a primary focus for all our leaders. From ensuring our team members possess extensive knowledge of pet solutions to fostering connections with pet parents, our leaders create a safe and enjoyable environment in our stores.

ABOUT YOUR CAREER:

Just as we support pets at every stage of their lives, we are committed to being there for you at every stage of your career. With PetSmart, you will have opportunities to:

  • Gain experience in various business units—from the retail floor to the grooming salon or the Pets Hotel.
  • Enhance your leadership abilities as an Assistant Manager or Store Manager.
  • Embrace the challenge of opening a new store.
  • Transfer to any of our 1600 locations nationwide.

THE WARM AND FUZZIES:

While we have highlighted job responsibilities above, the most rewarding aspects of working at PetSmart cannot be fully captured in a job description.

  • It’s the joy you feel when assisting a child in selecting their first fish.
  • It’s the relief a pet parent experiences when you help them choose the best food for their pet’s upset stomach.
  • It’s the pride of giving a pet a makeover in our grooming salons.
  • It’s the happiness of reuniting a pet with their family after a delightful stay in our Pets Hotel.
  • It’s the celebration of a pet’s birthday or graduation from training classes.
  • It’s the small gestures we make that culminate in significant impacts for pets.

Working at PetSmart is more than just a job; it’s a community of individuals dedicated to working together for the love of pets.

We look forward to your application to become part of our Department Management team.

This job summary is intended to describe the general nature and level of work performed by associates/leaders assigned to this position. It is not intended to encompass all duties and responsibilities.

PetSmart is an equal opportunity employer for all associates and job applicants, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We provide reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.