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Retail Store Supervisor
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Lake Louise, Canada Shell Gas Station Full timeWe are seeking an experienced Retail Store Supervisor to join our team at Shell Gas Station. As a key member of our operations team, you will play a crucial role in ensuring the smooth day-to-day operation of our store.Job SummaryThe successful candidate will have a proven track record of leadership and customer service skills, with a strong ability to...
Retail Store Manager
2 months ago
We are seeking a highly motivated and organized Retail Store Supervisor to join our team at Shell Gas Station. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:- Leadership and Supervision: Supervise and coordinate the activities of sales floor staff, providing guidance and support to ensure excellent customer service and sales performance.
- Inventory Management: Order merchandise, authorize returns, and maintain accurate inventory levels to ensure efficient stock management.
- Customer Service: Provide exceptional customer service, resolving issues and responding to customer requests in a timely and professional manner.
- Reporting and Analysis: Prepare sales reports, analyzing sales volumes and merchandising data to inform business decisions.
- Team Development: Hire, train, and develop staff to ensure they have the skills and knowledge needed to excel in their roles.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of retail management experience.
- Language: English.
- Work Hours: 30 to 40 hours per week.
Our store operates in a fast-paced environment, requiring the ability to work under pressure and meet tight deadlines. You will be required to stand for extended periods, handle heavy loads, and maintain attention to detail.
Personal Suitability:- Accurate: Ensure accuracy in all aspects of your work.
- Client Focus: Provide excellent customer service and respond to customer requests in a timely manner.
- Efficient Interpersonal Skills: Develop and maintain positive relationships with colleagues and customers.
- Excellent Oral Communication: Communicate effectively with colleagues, customers, and management.
- Flexibility: Adapt to changing situations and priorities.
- Organized: Prioritize tasks and manage your time effectively.
- Reliability: Demonstrate reliability and accountability in your work.
- Team Player: Collaborate with colleagues to achieve team goals.
We are committed to creating a welcoming work environment for all employees, including those with disabilities, newcomers, refugees, youth, veterans, and Indigenous people. We provide awareness training and cultural competency training to ensure our employees are equipped to support and include all individuals.
