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Retail Store Manager

1 month ago

Lake Louise, Canada Shell Gas Station Full time

Job Title: Retail Store Manager

Job Summary: We are seeking a highly skilled Retail Store Manager to join our team at Shell Gas Station. As a Retail Store Manager, you will be responsible for overseeing the daily operations of our retail store, including sales, customer service, and inventory management.

Key Responsibilities:

  • Assign sales workers to duties and ensure that they are equipped to provide excellent customer service.
  • Hire and train or arrange for training of staff to ensure that they have the necessary skills to perform their duties.
  • Order merchandise and authorize the return of merchandise as needed.
  • Establish work schedules and ensure that they are followed.
  • Prepare reports on sales volumes, merchandising, and personnel matters.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Organize and maintain inventory to ensure that it is accurate and up-to-date.
  • Supervise and co-ordinate activities of workers to ensure that they are working efficiently and effectively.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Attention to detail and ability to multitask.

Work Environment:

The work environment is fast-paced and requires the ability to work under pressure. The Retail Store Manager will be required to stand for extended periods and handle heavy loads.

Personal Suitability:

  • Accurate and reliable.
  • Client-focused and efficient in interpersonal skills.
  • Excellent oral communication skills.
  • Flexible and organized.
  • Team player with a positive attitude.

Support for Persons with Disabilities:

We provide awareness training to employees to create a welcoming work environment for persons with disabilities.

Support for Newcomers and Refugees:

We provide diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees.

Support for Youths:

We provide awareness training to employees to create a welcoming work environment for youth.

Support for Veterans:

We provide awareness training to employees to create a welcoming work environment for Veterans.

Support for Indigenous People:

We provide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.

Support for Mature Workers:

We provide staff with awareness training to create a welcoming work environment for mature workers.

Support for Visible Minorities:

We provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.