Customer Service Specialist

6 days ago


Hamilton, Ontario, Canada PET VALU Full time

About Us

Pet Valu is a leading retail operation in North America dedicated to providing families with food and supplies for their pets.

We are committed to helping local pets in need and partner with local shelters, rescues, and charities for adoption events, in-store adoption, and pet food bank programs.

Our Mission

At Pet Valu, we strive to be Pet Experts and pet lovers, too. We aim to provide exceptional customer service and help pet parents find the right nutrition and solutions for their pets.

Job Overview

As a Sales Associate, you will use your knowledge and experience to assist customers in finding the right products for their pets. You will be part of a team of passionate Pet Experts and enjoy the perks of helping pet parents every day.

Responsibilities

  • Cashier and customer sales
  • Preparing merchandise orders, banking, and other miscellaneous paperwork
  • Placing small items into stock in the sales area of the store
  • Sweeping, dusting, and other general store maintenance functions
  • Assisting in unloading delivery vehicles of cases and bags of pet food and supplies and putting these into stock
  • Other duties and tasks as required

Requirements

  • Previous retail or customer service experience
  • Working knowledge of POS system
  • Possess an outgoing and friendly personality with strong customer service skills
  • Ability to lift 50lbs repetitively
  • Ability to work as scheduled to meet attendance requirements, which may include weekends and evenings
  • Ability to have reliable means of transportation to and from the store


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