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Food Service Supervisor

2 months ago

Calgary, Alberta, Canada FRANCESCO FOOD & COFFEE Full time
About the Role

We are seeking a highly skilled Food Service Supervisor to join our team at Francesco Food & Coffee. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our food service operations.

Key Responsibilities
  • Establish and Implement Operational Procedures

Develop and implement effective methods to meet work schedules, ensuring seamless service delivery to our customers.

Train and Develop Staff

Provide comprehensive training to food service staff on job duties, sanitation, and safety procedures, ensuring they have the skills and knowledge to deliver exceptional customer service.

Inventory Management

Estimate and manage ingredient and supply requirements for meal preparation, minimizing waste and ensuring optimal stock levels.

Staff Management

Recruit, train, and manage a team of food service staff, fostering a positive and productive work environment.

Quality Control

Ensure that food and service meet our high quality control standards, maintaining a clean and safe environment for customers and staff.

Financial Management

Prepare and manage budgets and cost estimates, ensuring accurate financial reporting and minimizing costs.

Customer Service

Address customer complaints and concerns in a professional and courteous manner, ensuring exceptional customer satisfaction.

Work Scheduling

Establish and manage work schedules, ensuring adequate staffing levels to meet customer demand.

Personal Suitability
  • Client Focus

Demonstrate a strong focus on delivering exceptional customer service, ensuring customer satisfaction and loyalty.

Flexibility

Be adaptable and flexible in a fast-paced environment, responding to changing customer needs and priorities.

Team Player

Work collaboratively with colleagues to achieve team goals and objectives, fostering a positive and productive work environment.

Work Term

Permanent position with regular working hours.

Work Language

English language proficiency required.

Hours of Work

30-40 hours per week, with flexibility to work varying shifts as required.