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Senior Business Systems Analyst

3 months ago


Lethbridge, Alberta, Canada City of Lethbridge Full time

Position Overview

The City of Lethbridge is seeking a skilled Business Analyst to join our Corporate Information Technology Department. This role involves collaborating with various business units and IT Project Managers to enhance operational efficiencies and systems.

Key Responsibilities:

  • Engage with stakeholders to capture, analyze, and document business processes.
  • Translate business needs into application and operational requirements.
  • Utilize advanced analytical skills to identify gaps and propose effective technology solutions.
  • Assist in the development of business cases and support departments in decision-making processes.
  • Collaborate with IT Project Managers to plan and implement improvement strategies.
  • Employ best practices in change management to facilitate smooth transitions during project implementations.

Qualifications:

  • A degree or diploma in Computer Science, Business Administration, or Information Systems is preferred.
  • Business analysis certification (e.g., CBAP) and other relevant certifications are advantageous.
  • A minimum of 5 years of experience in a similar role, ideally within a large organization.
  • Proficient in process and technical requirements gathering, gap analysis, and documentation.
  • Strong interpersonal skills with a focus on customer service and relationship building.
  • Excellent verbal and written communication abilities.

Compensation: $43.96 per hour

Work Schedule: 75 hours bi-weekly

The City of Lethbridge offers a comprehensive benefits package and flexible work arrangements.