Business Systems Analyst

3 weeks ago

Lethbridge, Alberta, Canada City of Lethbridge Full time
Job Opportunity: IT Business Analyst

We are seeking an experienced IT Business Analyst to join our Corporate Information Technology Department. As a key member of our team, you will work closely with business departments, IT Project Managers, and other stakeholders to identify systems requirements that support current and future business needs.

The Opportunity

As an IT Business Analyst, you will be responsible for capturing, analyzing, and documenting business processes, and translating them into application and operational requirements. You will use your advanced interpersonal skills to build relationships and engage with stakeholders to understand their needs and priorities. Your seasoned analysis and problem-solving skills will enable you to identify gaps and propose technology solutions.

Your Professional Background and Skillset
  • A strong customer-service focus and relationship-building skills that are collaborative, responsive, and supportive
  • Success working within a team-oriented, collaborative environment
  • A post-secondary degree or diploma in Computer Science, Business Administration, or Information Systems, or equivalent experience
  • 5+ years of related experience, preferably in a large organization with diverse business areas, with specific expertise in:
    • Best practice process and technical requirements gathering and documentation
    • GAP analysis; modeling; and methodology development
    • Using a variety of stakeholder engagement tools, including workshops, questionnaires, surveys, workflow storyboards, user cases, scenarios, etc.
    • Creating business case documentation, scope documentation, process flows, integration maps, and network infrastructure maps
    • Documenting requirements specifications in both technical and user-friendly language
    • Supporting delivery teams as they develop, test, and deploy solutions
    • Reviewing delivery team output to ensure requirements are correctly interpreted
    • Defining and executing test cases
  • Superior troubleshooting and problem-solving abilities
  • Superior listening, verbal, and written communication skills

We offer a competitive hourly wage of $43.96, flexible work arrangements, and an attractive and comprehensive benefits package.

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