Business Systems Analyst

4 weeks ago


Lethbridge, Alberta, Canada City of Lethbridge Full time

Job Opportunity:

We are seeking an experienced Business Analyst to join our Corporate Information Technology Department. As a key member of our team, you will work with various business departments to identify systems requirements that support current and future business needs.

The Role:

You will capture, analyze, and document business processes, and translate them into application and operational requirements. Your advanced interpersonal skills will enable you to build relationships and engage with stakeholders to understand their needs and priorities. You will rely on your seasoned analysis and problem-solving skills to identify gaps and propose technology solutions.

Your Responsibilities:

  • Collaborate with IT Project Managers to plan and execute improvement strategies
  • Use best practice change management skills to support departments through implementation stages
  • Document requirements specifications in technical and user-friendly language
  • Support delivery teams in developing, testing, and deploying solutions
  • Review delivery team output to ensure requirements are correctly interpreted

Requirements:

  • 5+ years of related experience in a large organization with diverse business areas
  • Strong customer-service focus and relationship-building skills
  • Post-secondary degree or diploma in Computer Science, Business Administration, or Information Systems
  • Business process management certification, ITIL certification, or change management certification preferred

What We Offer:

The City of Lethbridge offers an attractive and comprehensive benefits package, flexible work arrangements, and a competitive wage of $43.96 per hour (subject to current collective agreement negotiations).



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