Customer Experience Specialist
2 months ago
About Us
At Starbucks, we're passionate about creating a warm and welcoming environment where everyone feels at home. Our stores are the heart of our communities, and we're committed to making a positive impact every day.
Our Mission
We believe that every person has the power to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. As a Starbucks barista, you'll play a vital role in bringing our mission to life by delivering exceptional customer experiences and crafting high-quality beverages.
What We're Looking For
- A people person with excellent communication skills and a passion for building relationships.
- A team player who is comfortable working in a fast-paced environment and can adapt to changing situations.
- A customer-focused individual who is committed to delivering exceptional service and ensuring customer satisfaction.
- A quality-driven professional who takes pride in their work and is committed to maintaining a clean and organized workspace.
- A lifelong learner who is eager to learn new skills and take on new challenges.
What We Offer
As a Starbucks partner, you'll enjoy a comprehensive compensation and benefits package, including tuition reimbursement, health coverage, and stock & savings programs. You'll also have the opportunity to work flexible hours, including evenings, weekends, and holidays.
Basic Qualifications
- Maintain regular and consistent attendance and punctuality.
- Available to work flexible hours, including evenings, weekends, and holidays.
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security.
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication.
- Prepare food and beverages to standard recipes or customized for customers.
- Available to perform many different tasks within the store during each shift.
- French language fluency in reading, writing, and verbal is required.
Knowledge, Skills and Abilities
- Ability to learn quickly.
- Ability to understand and carry out oral and written instructions and request clarification when needed.
- Strong interpersonal skills.
- Ability to work as part of a team.
- Ability to build relationships.
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