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Assistant Chef Manager

2 months ago

London, Ontario, Canada Farm Boy Full time

About Farm Boy

Farm Boy is a leading retailer of fresh food and grocery products, committed to providing an exceptional shopping experience for our customers. We are passionate about creating a unique and engaging environment that showcases the best of Ontario's produce, meats, and dairy products.

Job Summary

We are seeking a highly motivated and experienced Team Lead - Culinary Operations to join our team at Farm Boy. As a key member of our culinary team, you will be responsible for assisting the Department Manager in achieving company, store, and department goals. Your primary focus will be on providing exceptional customer service, supporting the training and development of our team members, and maintaining a high level of quality and efficiency in our operations.

Key Responsibilities

  • Customer Service
    • Provide superior customer service and support Farm Boy's vision of the best fresh shopping experience.
  • Team Development
    • Assist in the development of the team by supporting the training, coaching, and recognition of team members.
  • Operations
    • Effectively communicate and support the team with huddles, product knowledge, corporate policies and procedures, and Health and Safety.
    • Provide floor support and supervision, including serving customers, merchandising and rotation, breaks, and general department cleanliness.
    • Support office management, including completing inventory and orders, invoices, scheduling, and payroll.
  • Qualifications
    • Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
    • Excellent organizational, interpersonal, and analytical skills.
    • Clear and effective communication style, both written and oral.
    • Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
    • Ability to learn manual and automated systems/tools.
    • Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
    • Flexible schedule, including weekends, evenings, and holidays.
    • Fluency in English and French shall be considered an asset.
  • Work Environment
    • Providing service to several people or departments, working under many simultaneous deadlines.
    • Required to stand and walk for long periods of time during shift.
    • Required to lift, carry, or handle heavy objects.