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Grocery Store Manager

2 months ago


Brooks, Canada Brooks Grocery Full time
About the Role

We are seeking a highly skilled and experienced Store Operations Manager to join our team at Brooks Grocery. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring that we provide exceptional customer service and maintain a high level of product quality.

Key Responsibilities
  • Staff Management: Manage and supervise a team of 5-10 employees, providing guidance and support to ensure they have the skills and knowledge needed to excel in their roles.
  • Market Research: Conduct market research and analysis to identify trends and opportunities, and develop strategies to drive sales and growth.
  • Merchandise and Services: Determine the types of merchandise and services to be sold, and implement effective pricing and credit policies.
  • Marketing Strategies: Develop and implement marketing strategies to promote our products and services, and drive customer engagement.
  • Financial Management: Plan and manage budgets, monitor revenues and expenses, and make informed decisions to optimize profitability.
  • Operational Planning: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
  • Customer Service: Resolve customer complaints and issues in a timely and professional manner, and ensure that customer needs are met.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Work Environment: Fast-paced environment with tight deadlines and heavy loads.
  • Physical Capabilities: Combination of sitting, standing, and walking.
Working Conditions

This is a permanent, full-time position with a 35-40 hour workweek. The successful candidate will be required to work in a fast-paced environment with tight deadlines and heavy loads.