Assistant Manager

7 days ago


Edmonton, Alberta, Canada Stress Re-movers Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Stress Re-movers. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail stores, ensuring that our customers receive exceptional service and that our stores are run efficiently.

Key Responsibilities
  • Hiring and Training: Recruit, train, and develop a team of retail staff to provide excellent customer service and achieve sales targets.
  • Work Scheduling: Create and manage work schedules to ensure adequate staffing levels and minimize labor costs.
  • Sales and Merchandising: Analyze sales data and make recommendations to improve sales performance and merchandise displays.
  • Reporting and Analysis: Prepare regular reports on sales, customer feedback, and staff performance to inform business decisions.
  • Customer Service: Resolve customer complaints and issues in a professional and timely manner.
  • Staff Supervision: Supervise and coordinate the activities of retail staff, providing guidance and support as needed.
  • Payroll Administration: Oversee payroll administration, ensuring accurate and timely payment of staff.
  • Performance Reviews: Conduct regular performance reviews with staff to identify areas for improvement and provide feedback.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail management role.
  • Work Setting: Ability to work in a fast-paced retail environment with varying locations.
  • Work Conditions and Physical Capabilities: Ability to work in a fast-paced environment with regular hours of 32 to 40 hours per week.

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