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Restaurant Operations Manager

2 months ago

Sault Ste Marie, Ontario, Canada Soul Restaurants Canada Inc Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Soul Restaurants Canada Inc. As a key member of our management team, you will be responsible for overseeing the daily operations of our fast food restaurant, ensuring exceptional customer service, and leading a high-performing team.

Key Responsibilities
  • Evaluate and improve daily restaurant operations to ensure efficiency and productivity.
  • Monitor and coach staff performance to meet or exceed customer satisfaction and sales targets.
  • Plan and organize daily operations, including staff scheduling and inventory management.
  • Supervise and train staff to ensure they have the necessary skills and knowledge to provide excellent customer service.
  • Conduct regular performance reviews and provide constructive feedback to staff.
  • Ensure compliance with health and safety regulations and maintain a clean and safe working environment.
  • Address customer complaints and concerns in a professional and courteous manner.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 to less than 7 months of experience in a fast food restaurant environment.
  • Ability to work in an urban area.
  • Strong leadership and communication skills.
  • Ability to work 40 hours per week.
Benefits
  • Dental plan.
  • Disability benefits.
  • Health care plan.
  • Vision care benefits.
  • Permanent employment.
  • English as the primary language of work.